Betting Rules

1. General betting requirements

Bally Casino provides betting and gaming services subject to applicable Australian laws, regulatory requirements and the rules that apply in your location. You are responsible for making sure that you are permitted to use the service where you live. If online gambling is restricted or prohibited in your jurisdiction, you must not access the relevant service or place a bet.

You must meet the minimum age requirement that applies to the service and your location. Bally Casino may ask you to complete identity, age, address, payment or source-of-funds checks before allowing you to place bets, withdraw funds or continue using an account. These checks help protect players, prevent fraud and support responsible gambling obligations.

Each player may use only their own account and must provide information that is accurate, complete and current. You must not register an account on behalf of another person, allow another person to use your account, or use someone else’s payment method without authorisation. You are responsible for keeping your login details secure and for notifying Bally Casino if you believe that your account has been accessed without permission.

• Only one account may be used by a player unless Bally Casino has expressly approved another arrangement.
• A player must not use the service while suspended, self-excluded or otherwise restricted from gambling.
• You must not use the website for unlawful purposes, fraud, money laundering or any activity that interferes with the service.
• Bally Casino may suspend or close an account where information cannot be verified, rules are breached or the service is being misused.
• You should read the specific rules displayed for each game or betting market before placing a bet.

2. Placing and accepting bets

A bet is generally considered placed when you select the relevant market or game, enter the required stake, review the details and submit the bet through the website. Before submitting, check the selection, stake, odds or other displayed terms. You should also confirm that you are using the intended account and payment method.

A bet is not necessarily accepted simply because it has been submitted. Acceptance may depend on the availability of the market, the status of your account, available funds, technical processing and any applicable risk or verification checks. The status shown in your account or betting history is the best indication of whether a bet has been accepted.

Once accepted, a bet cannot normally be changed or cancelled by the player unless the relevant game rules or a specific service feature allows it. A request to cancel a bet is not effective until it has been confirmed by Bally Casino. Leaving a page, closing a browser or losing an internet connection does not automatically cancel a submitted bet.

Displayed odds, prices and limits

Odds, prizes, stakes, minimums and maximums may be displayed on the website and may vary between games, markets, account types or jurisdictions. Any applicable limits and conditions will be shown where relevant. The information displayed at the time of submission should be reviewed carefully, as later changes to a market or game do not normally alter a bet that has already been accepted.

Bally Casino may refuse, restrict or limit a bet where permitted by applicable rules. This may occur because of a market closure, account restriction, suspected misuse, technical problem, regulatory requirement or other operational reason. A declined or rejected bet will not be treated as an accepted wager.

Your responsibility when placing a bet

1. Check that you are using the correct account.
2. Check the selected game, event, market or outcome.
3. Check the stake, odds and potential return where shown.
4. Check any special conditions, settlement rules or eligibility requirements.
5. Keep a record of the confirmation or betting reference where one is provided.

3. Game results and settlement

Bets are settled using the official result or the result generated by the relevant game system, together with the specific rules for that game or market. For casino games, settlement may be determined by the game software, the outcome of the round and the applicable paytable. For event-based betting, settlement may depend on the official result, an official statistical source or another source identified in the market rules.

The game or market rules take priority where they contain more specific information than these general Betting Rules. They may explain how postponed, abandoned, interrupted, tied or otherwise unusual outcomes are handled. They may also explain the effect of substitutions, disqualifications, void results, dead heats, incomplete events or changes to a scheduled event.

A bet may be voided, cancelled or resettled where the relevant rules require it. This can include circumstances involving an invalid market, a material change to the conditions of an event, a technical failure or an incorrect result. Where a bet is voided, the treatment of the stake will follow the applicable game or market rules.

Winnings and losses are normally recorded in the betting history or account balance after the result has been processed. Settlement may be subject to account checks, result confirmation, system processing and applicable legal requirements. The appearance of a provisional result does not prevent Bally Casino from correcting an obvious settlement error or updating a result when reliable official information becomes available.

Game interruptions and technical issues

If a game, bet or transaction is interrupted, do not assume that it was cancelled. First check your account history and the status of the relevant bet. A game round may be completed, recorded or reviewed after an interruption. If the result cannot be established reliably, the bet will be handled under the applicable game rules and technical procedures.

Bally Casino is not responsible for a player’s device, internet connection, browser, mobile network or other equipment. You should take reasonable steps to ensure that your device is secure and that your connection is suitable before placing a bet. If a technical issue appears to have affected a bet, keep any available confirmation details and raise the issue through the available support channel.

4. Errors, misuse and account reviews

Bally Casino aims to keep website information accurate, but errors may occasionally occur. An error may involve incorrect odds, a wrong result, an inaccurate balance, a duplicated transaction, a display problem or a technical failure. If an obvious error affects a bet, Bally Casino may correct the error, cancel the affected bet or settle it according to the terms that should reasonably have applied.

If a player receives funds, credits or winnings because of an obvious error, the player must not knowingly withdraw, transfer or spend those funds. Bally Casino may correct the account balance and recover an amount paid or credited in error, subject to applicable law. You should notify Bally Casino as soon as possible if you identify a suspected error in your account.

Bally Casino may review an account, bet or transaction where there is a concern about fraud, collusion, bonus abuse, automated activity, identity misuse, payment irregularities, money laundering or a breach of these rules. During a review, access to some services or transactions may be restricted while relevant information is checked.

• Do not attempt to exploit a software, pricing, payment or settlement error.
• Do not use scripts, bots, automated tools or other methods designed to interfere with normal betting activity.
• Do not collude with other players or manipulate a game, market or result.
• Do not submit false documents or provide misleading information during an account review.
• Co-operate with reasonable requests for information needed to verify an account or transaction.

If an account is suspended or closed, any remaining balance and unsettled bets will be handled in accordance with the Terms and Conditions, applicable law and the outcome of any relevant review. Certain funds may be withheld where required for verification, fraud prevention, legal compliance or the resolution of a dispute.

5. Responsible gambling and disputes

Betting should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money that you can afford to lose. Set a budget before you start, keep track of your activity and take regular breaks. Never bet when you are distressed, under the influence of alcohol or drugs, or attempting to solve financial problems.

Bally Casino may provide tools and information to help players manage their gambling. Depending on the service and your location, these may include deposit or spending controls, session reminders, activity statements, cooling-off options, self-exclusion and access restrictions. Use the available tools whenever you feel that your gambling is becoming difficult to control.

If you are concerned about your gambling, stop playing and seek independent help from an appropriate Australian support service or qualified professional. You can also ask Bally Casino about the responsible gambling options available through your account. Do not attempt to bypass a restriction or create another account after self-exclusion.

Questions, complaints and rule reviews

If you believe that a bet has been accepted, settled or recorded incorrectly, review the game rules, betting history and account information first. Provide the relevant date, game or market, stake, confirmation or reference details and a clear description of the issue when raising a query through the available support channel. This helps the matter to be reviewed efficiently.

Bally Casino may ask for additional information before resolving a complaint, particularly where identity, account security or payment activity is involved. Complaints are reviewed against these Betting Rules, the specific game or market rules, the Terms and Conditions, available records and applicable requirements. If a rule or website display conflicts with a mandatory legal requirement, the mandatory requirement will apply.

These Betting Rules may be updated from time to time to reflect changes to the service, games, technology or legal requirements. The current version published on the website applies to future activity from the time it takes effect. You should review the rules regularly and before placing a new bet.